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Distance Fares

 

 

 

What is Distance Fares?

 

 

All commuters are charged a fare based on their total distance travelled (whether on the bus or train). The Distance Fares scheme brings about a more integrated fare structure that allows commuters to make transfers without incurring additional costs. Fares are computed on a journey basis, without a boarding charge being imposed for every transfer trip that makes up the journey.

 

 

To fully enjoy the benefits of Distance Fares, remember these points:

 

 

• Pay with an EZ-Link or NETS Flashpay stored value card 

 

• You may make up to 5 transfers within a single journey, with a 45-minute allowance between each transfer 

 

• You can take up to 2 hours to complete your journey 

 

• You should enter and exit the train network only once in a journey

 

• Your current bus service must not be of the same number as the preceding bus service

 

 

How will senior citizens and students benefit?

 

 

Senior citizens enjoy 25 percent discount off adult fares and pay a flat fare for travel beyond 7.2km. In addition, since 8 October 2011, senior citizen concessionary fares have been extended to full day.

 

Students enjoy 50 percent discount off adult fares and also pay a flat fare for travel beyond 7.2km.

 

For senior citizens and students using their respective concession passes, one should continue to tap in and out on entry and exit respectively as per a regular trip.

 

 

Fare Structure

 

 

For more information on the fare structure, please click here (updated as of 6 Apr 2014).

 

 

Fare Calculator

 

 

Use the calculator to check your exact bus and train fares.

 

 


Fares Calculator Instructional Video (3mins)


Introduction to Distance Fares Video (30 secs)


Why is it important to Tap In on Entry and Tap Out only on Exit? (30 secs)


Transfer Rules (30 secs)

 


Claims & Refunds


To find out more about claims and refunds, please click here.

 

 


Hotlines


To find out more about Distance Fares, you may also call the following hotlines. 


Land Transport Authority

1800 - CALL LTA
(1800 225 5582)

SBS Transit

1800 - 287 2727

SMRT

1800 - 336 8900

TransitLink

1800 - 225 5663

Understanding Your Fare


Distance Fares allows commuters to enjoy fares according to the total distance travelled on the bus, LRT and MRT, without any fare penalty for transfers made during the journey.


After the bus stop distance discrepancies had been corrected, the LTA observed that some commuters had queries about their fares and refunds. 


To help you better understand your fares, we would like to share with you some real-life instances experienced by commuters as well as the explanation to their queries.


If you have questions on your fare calculations or need more information on how Distance Fares work, call the LTA hotline at 1800-CALL LTA (1800-225 5582). You can also check your fares using the Distance Fares calculator.


Real-Life Instances


Did not fulfil the transfer rules

Commuter exceeded the 2-hour journey duration for bus/train rides

Commuter took the same bus service more than once in a journey

Commuter entered and exited the train network more than once in a single journey

Commuter exceeded the 45-minute allowance between transfers 


Did not tap out upon exiting the feeder bus

Commuter forgot to tap out on her feeder bus transfer trip and was charged a higher fare 


Outward & return trips on same bus service

Commuter paid a different fare for her outward and return trips on the same bus service 


Transferred from and alighted at the same bus stops using different bus services

Commuter was charged different fares when he transferred from and alighted at the same bus stops using different bus services

Frequently Asked Questions


1. Where can I check my fares for non-basic services such as premium buses, Nite Owl, Parks bus services?


Distance Fares is applicable on basic trunk and feeder buses, express bus services and MRT/LRT services including travel on the North East Line and Circle Line. The new distance-based fare structure does not apply to premium bus services which generally charge flat fares. 

Fares and routes for premium bus services are available here

2. If I take a non-air-con bus service, what would be my fare? 

Today, the majority of buses (97%) are air-conditioned and thus the Fare Calculator is designed to calculate fares based on all bus trips on air-con buses. 

For journeys that involve travel on non air-con buses, the total fare for the journey could be cheaper by up to 25 cents, depending on the distance travelled on the non air-con bus.

3. How can commuters check their fares if they are paying by cash (on bus) or using a single trip ticket (MRT/LRT)?

Commuters taking the bus can check their fares from the fare tables that are available at bus stops and bus interchanges. At MRT/LRT stations, the fare for a single trip ticket will be displayed on posters at the MRT/LRT stations 

4. Can I specify my preferred route when taking a train? 

Train fares are charged based on the distance of the fastest route between any two MRT/LRT stations. Hence there is no need for commuters to specify their route of travel within the rail network. 

Types of Tickets

There are a variety of stored value smartcards and concession passes, depending on whether the passenger is a child, student, adult, senior citizen or tourist.

 

The Adult stored value smartcard has a pre-paid stored value purchased from TransitLink ticket offices at MRT stations and selected bus interchanges and Passenger Service Centres.

 

The new Standard Ticket is being introduced as part of GTM enhancements. Trips bought on the Standard Ticket are valid for use on the date of ticket purchase and on the MRT/LRT.


The ticket can be purchased at any upgraded General Ticketing Machine at MRT/LRT stations.

 

The School Smartcards are available for Primary, Secondary, JC, and ITE students who have a valid concession card. Personalized concession cards are also  available to Polytechnic and University students, as well as Senior Citizens and children below age of 7 .  Full-time National Servicemen are eligible for the NSF Concession Card and can apply at their camps.

 

Persons with Disabilities Concession Card and Workfare Transport Concession Card were introduced on 6 July 2014. For more information, please click HERE.

 

The Singapore Tourist Pass is available to visitors offering all-day unlimited travel* on both the MRT and LRT trains and basic bus services.

 

 

TICKET PRICES

 

Ticket Types

Basic Card Cost/Travel Deposit

Travel Value 

New Standard Ticket

 


S$0.10 deposit
 *

 

 


Variable, depends on purchased fare, from S$1.00 to S$2.30 (To update)

Adult Stored value Smartcard

 

S$5.00 (non-refundable)

S$10.00 (value can be top-up**)

Child Concession card

 

Nil

Nil

The Singapore Tourist Pass

 

S$10.00 (fully refundable when pass is returned within 5 days)

 

 

Unlimited MRT and bus trips for S$10.00 a day

 

*The new Standard Ticket is designed for refund to be given on the travel fare on the third trip for users to fully optimize the usage of the ticket. Users are encouraged to reuse the ticket for greater convenience.


**You can add value to the Adult and Child stored value smartcards at TransitLink Ticket Offices at MRT stations and selected bus interchanges, as well as General Ticketing Machines and Add-Value Machines at MRT stations and bus interchanges. You can also get a refund of any unused travel value at any TransitLink Ticket Office.

Stored Value Smartcard

The stored value smartcard is a contactless tap-and-go smart card for making payment for public transport services. The stored value smartcard can be used on the MRT, LRT and buses, to facilitate seamless travel.

 

Adult Stored Value Smartcard

 

The Adult stored value smartcard with pre-paid stored travel values can be purchased from TransitLink Ticket Offices at MRT stations and selected bus interchanges and Passenger Service Centres at MRT stations. For more information on the Adult Stored Value Smartcard, including locations of TransitLink Ticket Offices and their operating hours, please visit the TransitLink website.

 

Key Features of Stored Value Smartcard

 

Unlike the previous stored value smartcard, the new card does not contain a travel deposit. Card users can now use the full stored value of the card for both transit and non-transit purposes.

 

The stored value smartcard offers commuters:

(i) Greater payment options for the cardholder

Use of the card in the Next Generation In-Vehicle Unit.

In addition to payment for public transport fares, the stored value smartcard can also be used for other payments such as ERP transactions with the new generation In-Vehicle Unit (IU), Electronic Parking System (EPS) car parks, payments at shops and more.

 

(ii) Higher e-purse capacity

Maximum stored value of $500.00

 

(iii) Full access of the card's stored value for non-transit payments

 

With the new stored value smartcard, there is no travel deposit and the real balance in the card is shown. Commuters will have access to the full value of their card for transit and non-transit payments.